Find answers to the most common questions about FreelanceWWW. If you can't find what you're looking for, don't hesitate to contact us.
Yes. FreelanceWWW uses industry-standard security protocols to protect all financial transactions. Communications are encrypted via HTTPS/TLS and payment card data is never stored on our servers, but handled by PCI-DSS certified providers. If you run into a payment issue, our support team is available to help you resolve it.
You can edit your account information at any time from the Settings section of your profile. From there you can update personal details, skills, portfolio, notification preferences and payment methods. To permanently delete your account, go to the advanced profile settings and follow the deletion process, or contact our support at the address listed in the Contact section. Deletion is irreversible and results in the loss of all data associated with the profile.
If you forgot your password, click 'Forgot password?' on the login page. Enter the email address linked to your account and you’ll receive an email with a link to set a new password. The link has limited validity for security reasons. If you don’t receive the email within a few minutes, check your spam folder. For further help, contact FreelanceWWW support.
FreelanceWWW handles personal data in full compliance with applicable data protection regulations. Data is collected only for the purposes stated in our Privacy Policy, is not shared with third parties without explicit consent, and is protected with appropriate technical and organizational measures. You have the right to access, rectify, delete and port your data at any time. To exercise your rights or for any privacy question, you can contact us at the address listed in the Privacy Policy.
Freelancer profiles on FreelanceWWW are built by the professionals themselves with information on experience, skills and portfolio. The review system lets companies leave verified feedback after each collaboration, building the freelancer's credibility over time. We recommend completing your profile as fully as possible, adding real work examples to your portfolio and collecting reviews from your first collaborations to boost your visibility on the platform.
When a company accepts your application, you'll get a notification by email and inside the platform. From there you can get in direct contact with the company to work out the project details: goals, timeline, way of working and financial terms. We recommend always putting the agreement in writing before starting work, clearly stating deliverables, milestones and payment terms.
No, for companies and anyone registering to look for freelancers, the service is free.
You can contact the FreelanceWWW support team through the contact form available in the Contact section of the site. Our team replies to requests on business days. For urgent issues related to your account or payments, we recommend stating this in the subject line so your request can be handled as a priority.
FreelanceWWW is optimized to be used from a browser on every device, including smartphones and tablets. The site is fully responsive and offers a smooth experience on mobile too. The FreelanceWWW native app will be available in mid-2027. For updates on the native app’s availability, keep an eye on FreelanceWWW’s official communications on social media and in the news section of the site.
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