FreelanceWWW FAQ - Frequently Asked Questions for companies and freelancers

Find answers to the most common questions about FreelanceWWW. If you can't find what you're looking for, don't hesitate to contact us.

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How does FreelanceWWW work?

FreelanceWWW is a platform that connects companies with freelance tech professionals. Companies post projects in categories like Web Development, Mobile, Design, Data Science, SEO, Cybersecurity, AI and more. Registered freelancers browse the available opportunities and send personalized proposals. Once a proposal is accepted, the company and the freelancer collaborate directly on the platform. Registration is free for both sides.

Is it free to sign up on FreelanceWWW?

Yes, registration is completely free for both freelancers and companies. You can create your profile, browse available projects and send applications. Some additional services and premium features may be paid. For details on the available plans, check the Plans and Pricing section of the site.

How do I apply to a project on FreelanceWWW?

After registering as a freelancer and completing your profile with skills, portfolio and experience, you can browse available projects and filter by category or technology. For any project you’re interested in, you can send a personalized proposal describing your approach, your specific experience and your availability. A complete, detailed profile significantly increases your chances of being selected by companies.

What skills can I offer as a freelancer on FreelanceWWW?

FreelanceWWW welcomes professionals specialized in the main digital fields: web development (frontend, backend, full-stack), mobile development (iOS, Android, cross-platform), design and UX/UI, data analysis and data science, content creation and copywriting, SEO and digital marketing, cybersecurity, artificial intelligence and automation, e-commerce. You can list in your profile all the technologies and frameworks you master so companies looking for exactly your profile can find you.

What payment methods are accepted on FreelanceWWW?

FreelanceWWW accepts major credit and debit cards (Visa, Mastercard), PayPal and bank transfer for the platform’s paid services. All payments are processed through secure, encrypted systems. For payments between a company and a freelancer for work carried out, the terms are agreed directly between the parties according to the conditions set out in their collaboration agreement.

Are payments on the platform secure?

Yes. FreelanceWWW uses industry-standard security protocols to protect all financial transactions. Communications are encrypted via HTTPS/TLS and payment card data is never stored on our servers, but handled by PCI-DSS certified providers. If you run into a payment issue, our support team is available to help you resolve it.

How can I edit or delete my account?

You can edit your account information at any time from the Settings section of your profile. From there you can update personal details, skills, portfolio, notification preferences and payment methods. To permanently delete your account, go to the advanced profile settings and follow the deletion process, or contact our support at the address listed in the Contact section. Deletion is irreversible and results in the loss of all data associated with the profile.

I forgot my password: how do I recover it?

If you forgot your password, click 'Forgot password?' on the login page. Enter the email address linked to your account and you’ll receive an email with a link to set a new password. The link has limited validity for security reasons. If you don’t receive the email within a few minutes, check your spam folder. For further help, contact FreelanceWWW support.

Is my personal data safe on FreelanceWWW?

FreelanceWWW handles personal data in full compliance with applicable data protection regulations. Data is collected only for the purposes stated in our Privacy Policy, is not shared with third parties without explicit consent, and is protected with appropriate technical and organizational measures. You have the right to access, rectify, delete and port your data at any time. To exercise your rights or for any privacy question, you can contact us at the address listed in the Privacy Policy.

What happens after a company accepts my application?

When a company accepts your application, you'll get a notification by email and inside the platform. From there you can get in direct contact with the company to work out the project details: goals, timeline, way of working and financial terms. We recommend always putting the agreement in writing before starting work, clearly stating deliverables, milestones and payment terms.

Can I work on multiple projects at the same time?

Yes, as a freelancer you're free to manage your own workload and can work with several companies at the same time. We recommend always stating your real weekly availability in your profile and applications, to avoid taking on commitments you can't keep. Managing your availability transparently builds your reputation on the platform and leads to longer-lasting collaborations.

How does invoicing work for freelancers?

Freelancers on FreelanceWWW are independent professionals and are responsible for their own tax position. You invoice the client company for the services provided according to the tax rules that apply in your own country. FreelanceWWW does not act as a withholding agent in managing payments between freelancers and companies. If you have questions about how to handle this, we recommend consulting an accountant or tax advisor in your country.

How can I contact FreelanceWWW support?

You can contact the FreelanceWWW support team through the contact form available in the Contact section of the site. Our team replies to requests on business days. For urgent issues related to your account or payments, we recommend stating this in the subject line so your request can be handled as a priority.

Is there a FreelanceWWW mobile app?

FreelanceWWW is optimized to be used from a browser on every device, including smartphones and tablets. The site is fully responsive and offers a smooth experience on mobile too. The FreelanceWWW native app will be available in mid-2027. For updates on the native app’s availability, keep an eye on FreelanceWWW’s official communications on social media and in the news section of the site.

What is Mobile First?

Mobile First is a strategic approach to web design and development that designs a website starting from the smallest screens (smartphones) and then expands it toward larger screens (tablets and computers). It’s the exact opposite of the traditional approach, where a site was built for computers first and then "shrunk down" and adapted for the phone.

How do I post a project as a company?

After creating a free company account on FreelanceWWW, you can post a project from the dedicated company section. Enter a detailed project description, the skills required, a rough budget, the expected duration and the type of collaboration (part-time, full-time, project-based). The more detailed and precise the brief, the more qualified applications you’ll receive from freelancers who match your needs.

How are freelancers selected on FreelanceWWW?

Freelancers register on the platform independently and build their own public profile with experience, skills, portfolio and reviews received from previous collaborations. Companies view the profiles of candidates who applied to their project and choose the professional who best fits based on technical skills, portfolio, availability and proposed price. The review system lets companies gauge a freelancer's reliability based on verified past collaborations.

How are freelancer profiles verified?

Freelancer profiles on FreelanceWWW are built by the professionals themselves with information on experience, skills and portfolio. The review system lets companies leave verified feedback after each collaboration, building the freelancer's credibility over time. We recommend completing your profile as fully as possible, adding real work examples to your portfolio and collecting reviews from your first collaborations to boost your visibility on the platform.

Do companies and/or anyone looking for freelancers get invoiced for FreelanceWWW services?

No, for companies and anyone registering to look for freelancers, the service is free.

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